How to configure for which Connections events email notifications are sent

Problem Description

Every Connections event triggers a notification, which is then sent as email according to the user’s following preferences. To avoid a flood of unnecessary notifications, some events can be disabled. The email addresses from which the rest of the events are sent can be customized, too.

Solution with Websphere Commandline Interface

Search the HCL Connections documentation for the steps to solve your problem.

1. Start the wsadmin commandline interface as administrator. ATTENTION: All commands for the commandline interface are case sensitive!
2. Activate the relevant Jython script.
3. Check out the relevant HCL Connections configuration XML file.
4. Open the HCL Connections configuration XML file and edit the parameters. ATTENTION: Make sure you don’t accidentally violate the XML schema, e.g. by forgetting to close a tag or a quotation mark.
5. Check in the configuration file again.
6. There are more than fifty events that can be customized.

Solution with Connections Administration Toolkit (CAT)

Navigate to Administration – General, subsection Notifications (Events). You will get a list of all available events, sorted by feature. All customization of email sender addresses, enabling, and disabling of events can easily be done by editing the individual inputs.

To copy a certain configuration to more than one event at the same time, enter your configuration in “Defaults” part of the table. Then select all events you wish to copy the defaults to (to select all events of a feature, use the checkbox directly next to the feature name; in the screen shot all Activities events have been selected), and click the “Copy Defaults to Selected” button.

After editing the parameters, a confirmation popup summarizes the changes and allows you to enter a comment. All changes, comments, and who made them, are logged by the CAT application.

Additionally, your current event notification configuration can be saved as an xml file for backup purposes by clicking “Save Configuration”. With “Restore Configuration”, you can load one of your saved event notification configurations to restore the backup.